Shipping Policy

FestivalGlow delivers handpicked Diwali diyas, candles and lights across India.

Free delivery

Delivery is FREE on every order, with no minimum order value.

Delivery time

Most orders reach you within 3-4 working days anywhere in India. Please order early so that your products reach you before Diwali.

Cash on Delivery

Cash on Delivery is available on every order. You can pay in cash when your order arrives, or choose any other payment method shown at checkout.

Delivery details

Please enter a complete and correct delivery address and phone number at checkout so that our delivery partner can reach you. If you are sending the order as a gift, enter the recipient's details at checkout.

Cancelling an order

Email us as soon as you can. We can cancel an order only if it has not been dispatched yet.

Damaged or wrong product

If your product arrives damaged or wrong, please see our Return and Refund Policy for the 7-day replacement process.

Contact us

Helpdesk: helpdesk@thefestivalglow.com
Email: thefestivalglow@gmail.com
Address: Kurauli, 1st Floor, Bapu Market, Barabanki, Uttar Pradesh 225003, India